Whenever you want, you can cancel your flexible Factor subscription.

Please note that you cannot modify or cancel an order that has already processed. Orders are processed immediately after the weekly cutoff, which is always 23:59 on Wednesday, depending on your weekly delivery day, for delivery the following week. Don't want to receive your last box either? Let us know before the cutoff date.

To cancel your subscription, you must use a web browser on your computer, smartphone, or tablet, or contact customer support.

Follow these steps to cancel the subscription feature on your account:

On a desktop or laptop computer:

Log in to your account and visit your Plan Settings page
Scroll down and click on "Deactivate My Plan" in the Status section
Select one of the options or click "Cancel Anyway"
Choose your reason for cancelation
Click on "Deactivate Now"

On a mobile device:

Log in to your account
Click on the horizontal lines in the top righthand corner of the page
Click on "Settings"
Once on the Settings page, click on the drop-down arrow at the top and choose "Plan Settings"
Scroll down and click on "Deactivate My Plan" in the Status section
Select one of the options or click "Cancel Anyway"
Choose your reason for cancelation
Click on "Deactivate Now"

Good food delivered straight to your door – always on your terms. Skip or cancel anytime.

About Factor

NUTRITION AND INGREDIENTS

FLEXIBLE SUBSCRIPTION

MY BOX

MEALS & MENU